Our Commitment to Privacy
The Information We Collect
We collect personal information when you make a purchase. The types of personal information collected include: name, billing and shipping address, email address, phone number, and credit card information. If you purchase a product as a gift, we will collect from you personal information regarding the gift recipient, including their name, shipping address and phone number.
We use the information you provide about yourself when placing an order only to complete that order. Your personal information (name, billing/shipping address, email address, telephone number) is used to deliver products and to contact you if necessary. Financial information (credit card numbers, credit card expiration dates, billing address) is used for payment of products ordered.
Your personal and financial information as well as your email address will never be made public or sold to a third party, mailing list, or marketing firm.
Our Commitment to Data Security
At Clean Air Plus, the security of your personal and financial information is of highest priority. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the most secure electronic and managerial procedures to protect your information.
Whenever we collect sensitive information, including credit card data, all communications between your browser and this site's web servers are encrypted and transmitted to us in a secure way. You can verify this by looking for "https" at the beginning of the address (URL) of the web page. The "s" at the end of https stands for "secured" and means the web page uses encryption. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.
Once your credit card transaction is processed and validated, your credit card information is automatically deleted from our server. Your credit card information is never stored on our server. We do not save credit card numbers.
Your personally identifiable information, including your email address and phone number, is protected on a dedicated server that is heavily guarded both physically and electronically. Our server is secured behind an electronic firewall and is not directly connected to the internet, so your personal (non-financial) information is available only to select individuals that have security clearance within our organization.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Aggregated Visitor Statistics
When you visit our website, we collect non-personal information data in a form that does not permit direct association with any specific individual. This information is collected through a variety of methods including:
Google Analytics: Our site utilizes Google Analytics to obtain aggregate metrics on website usage. This allows us to view information on user website activities including, but not limited to visitor volumes, page views, pages viewed per visit, time spent on site, bounce rates, type of web browsers used, percentage of new visits, where people came from, most viewed web content, and most commonly used searched terms to find our website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords: Using Google AdWords code we are able to see which pages helped lead to sales conversions. This allows us to make better use of our paid search budget.
Please refer to the following on Google's website for more information:
- Google Security and Privacy Tools
- Google Analytics Policy
- Google Analytics Cookie Usage on Websites
- Google Analytics Opt-out Browser Add-on
- Google Advertising Cookie Opt-out Plugin
Do We Use 'Cookies'?
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Keep track of and serve advertisement with a 3rd party.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.
How to Contact Us
We hope that you have an enjoyable shopping experience. Please contact us for any additional information regarding your privacy and security at Clean Air Plus.